Learning how to start a linen and laundry business is an excellent idea for anyone looking to generate a substantial income. As the owner of a linen and laundry business, your job will be to provide companies that use linens rental, cleaning, pressing, and replacement of their linens.
Examples of clients that use a linen and laundry service are: restaurants, hospitals, and hotels. Some linen and laundry services also cater to residential customers to handle their home laundry needs.
Restaurant clients will likely be your “bread and butter” when you start a linen and laundry business. They will have you collect their napkins, towels, and table cloths and deliver clean table linens in their place. A similar procedure is followed for motels and hotels that do not have on-site laundry facilities. You will pick up soiled linens, like sheets, bedding, towels, and washcloths, and leave them with fresh linens.
Other potential commercial clients include hospitals, clinics, nursing homes, and assisted living facilities.
Keys for Success
More than anything else, your clients want high quality when you start a linen and laundry business. You are more likely to gain repeat customers if you offer outstanding service that is on time, and clean. The most important aspect of your quality will in fact be cleanliness. When servicing linens, it is critical that you put in place stringent standards of hygiene. Some linen and laundry services even require their employees to wear latex gloves while handling clean linens. Wrapping linens in plastic wrap will also keep them clean until they are delivered to the customer.
The other aspect of quality service has to do with being on time. If you want to be successful in the linen and laundry business, you must commit to delivering your linens when you have promised. Many clients will not tolerate late deliveries, and you could lose a lot of business if you do not keep your time commitments.
In order to deliver quality in all aspects of your business, it will be important for you to have washers, dryers, vehicles, and all other equipment you use that is dependable and in top condition. Also, use a software program to track and dispatch deliveries to streamline your operation.
Taking great care of your clients will ensure you success in the linen and laundry business. Once they know they can trust you to deliver quality products on time, they will have no reason to risk trying another competing service – even if they offer a lower price.
As you think about how to start a linen and laundry business, also consider possible expansion into other areas. Some linen and laundry services offer dry cleaning pickup and party rentals too. You might even look into how to start a linen and laundry business franchise, and expand your company across the country!